Donor Appreciation Coordinator Volunteer (REMOTE)

Donor Appreciation Coordinator

Remote Volunteer Opportunity

Dogs Matter is a unique and innovative 501(c)(3) organization whose mission is to provide the needed services and support to gain long-term sobriety and stability and provide a healthy and loving environment for their pet. Dogs Matter is the only non-profit agency in Texas offering free temporary foster care placement and aftercare support services specifically for pets of people with addictions receiving substance abuse treatment.

Dogs Matter has become a department of Dallas Pets Alive (DPA). With over 350 Volunteers on more than 10 teams, we have numerous opportunities for you to join our mission. By dedicating your valuable time to Dogs Matter, you directly impact our ability to achieve our organizational goals in a fun and supportive community. To learn more about Dogs Matter visit https://www.dogsmatter2.org/

We’re looking for a Donor Appreciation Coordinator to help us spread joy, one thank-you card at a time! In this role, you’ll be the cheerful voice behind our heartfelt notes, making sure every supporter feels truly seen and celebrated. If you love thoughtful writing, meaningful connections, and believe that appreciation is an art form, we’d love to hear from you!

About Dogs Matter: https://www.dogsmatter2.org/

About Dallas Pets Alive: https://dallaspetsalive.org

Team: Dogs Matter

Location: Virtual from anywhere, understanding we are in the CST time zone

Time Commitment: 1-2 hours a week (with 4 times/year of up to 5 hours per week)

Compensation: This is a Volunteer Position with no monetary compensation.

Reports to: Director of Operations

Works with: This role requires collaboration with the Dogs Matter Development Team and interaction with our donors.

Primary Responsibilities:

• Writing thoughtful thank-you notes in the form of an email or handwritten card, some within 24-48 hours of receiving a donation, others welcoming new donors, some to recurring donors
• Volunteer will be provided with the necessary supplies, message template, contact info, and situation for the email/card.

Qualifications/Skills:

• Ability to respond to donors within a 24–48-hour timeframe
• Excellent written and verbal communication skills
• Creative, kind, thoughtful, and talent for writing
• Great penmanship for handwritten thank-you notes
• Access to postal service, ability to regularly send out thank-you notes using this method
• Must be reliable and responsive, willing to collaborate with teammates
• Experience as a volunteer and/or working with donors is a plus
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare
• Must be at least 18 years of age

What we look for in our Volunteers:

• Commitment to DPA!’s mission and values.
• Excellent oral and written communication skills to maintain professional-level correspondence at all times.
• A motivational, can-do attitude to represent DPA! in a positive manner to our supporters and the public.
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner.
• A love for animals and dedication to the cause of animal welfare.
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare.

Our Commitment to You:

Dallas Pets Alive! champions a world where:

DPA is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We will lead with positive intent and foster inclusivity and belonging in all that we do. DPA! has a zero-tolerance discrimination policy. Unfair or prejudicial treatment of people and groups based on characteristics such as race, gender, age, or sexual orientation will not be tolerated.

To be considered for this position, please complete our Official Volunteer Application at https://dallaspetsalive.org/volunteer/volunteer-application/

For general information about volunteering, visit https://dallaspetsalive.org/volunteer/

Dallas Pets Alive! is committed to creating and maintaining an inclusive culture that reflects the uniqueness of the animals and communities we serve. We are committed to providing equal opportunity and reasonable accommodation. To request reasonable accommodation, contact volunteer@dallaspetsalive.org.